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Kelly Services Staff Training Video

Added Sep 14, 2018 •

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Training video for teachers on how to use the Kelly/Frontline website for absence management.

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welcome to the Kelly Educational Staffing School employee training session K yes it's pleased to welcome your school district this video will review some important points about Kelly Services Frontline formerly known as ASAP highlight some District specific processes and absence guidelines that will ensure our partnership is successful throughout this video will be covering the topics you see listed here during this training you also learn how to schedule an abscess in the system contact if you have a question or problem before we get started though we like to tell you a little bit more about Kelly Educational Staffing or Kate yes Kelly Educational Staffing consists of a dedicated Team National support staff and local management resources as the national leader in Educational Staffing since 1997 currently servicing over 7,000 schools across our focus is to provide qualified train substitutes in our customers classrooms environments the technology solution will be using to manage absences and substitute placement is Frontline formerly known as Aesop Frontline teachers principals from a mobile device such as a phone or tablet voice response system for emergency types of absences each of these options in more detail of the Frontline scheduling system School Employees have always had to report a business to the appropriate now at the building level 2 Frontline Technology combine with our dedicated under the cat Yes program you'll have increased autonomy as far as reporting your own apps simplifying the process for doing so why would you have a better idea of who KS is a field let's talk about some the technology platform of an effective substitute teacher program however is only one piece of equation with our local team centralized KS service center and additional resources for a true full-service solution for each my partner districts first and foremost that's clearly understand that in the majority of cases employees will be required is certain is that the k e s workforce management solution offers several advantages some of these include the ability to review your own apps at your convenience chicken or substitute to Fire apps it or two the bottom line Yes program in the increase autonomy provides makes the entire process of scheduling for everyone involved with some of that background information out of the way that's an option multiple methods for a day is a week the best piece of advice we can offer is that no matter which option you utilize to report your absence please do so as far in advance as possible for example, days training days and conferences calendar take advantage of this and submit any known absences weeks or even months if things change one piece of advice in mind that's now talk about the different ways to record absences the first and best method for the school employee and a substitute is to end the absence directly in the front 9 via the Internet this is the method you want to use for the majority of your emergency absences it takes less 50 seconds to do it and he'll the best chance to get qualified trained Kelly substitute will spend time later and easiest way II Genesee utilize the front line mobile web to enter your absence the front line tool is fully accessible via today's most popular tablets installed your device rather it's a mobile is version of the scheduling tool so there's nothing to download or install the site is simply accessed in the same the third option is utilize the front line interactive voice response for ivr system have your allows you to use the telephone keypad reprogram your absence entry typically this method is the least efficient way to internet options but certainly viable in cases where the internet is not available and finally for those last minute or emergency so which which occur less than 1 hour before school starts or are otherwise be on your school's cut off time you must call and report the absence directly to the k e s Service Center are dedicated support team will automatically prioritize these types of I manually telephone available and qualified members of The Substitute full the ksb service center will attempt to field those last-minute absences as quickly as possible the hours of availability Teresa Kia service center schedule are Monday through Friday 5 a.m. until 8 p.m. eastern time you have the option of leaving a voicemail after hours if you do use this option to leave a voicemail please remember to be very specific in your message by clearly and not eating menus and spelling usual spellings you also need to remember to provide your Pacific location the reason for your absence and also a call back number including the area code in the next topic will cover a few District specific policies related to apps is that a required by your District recall that one of the primary benefits of K yes and the Frontline system is the increase autonomy provides employees can report their own apps Traders may decide the additional reporting this may come in the form of requiring a phone called text or an email to the principal or assistant principal as it relates to cancel an absence that may be new to you and your District the fact that you will not be able to cancel an absence or modify it once it's been entered into the front line system if you need to make any changes or cancel nap since that has been entered into Frontline contact the KDs service center and have them make the changes for you also understand the fact that all absences must be entered into the front line system prior to the substitutes arrival on campus this is very important and it's worth repeating substitute will not be allowed to work in assignment that has not been entered in the front line prior to the subs arrival on campus all absences must be entered into Frontline before they occur in order to be filled for the substitute to be paid and lastly where is District policy is the fact that generally speaking certain positions at your school was are contractually required to be filled by a Kelly substitute employee that is the substitute employee must have been hired by Kate yes if there are any directions to ensure you're aware of them if you have any favorite or preferred substitutes that normally fill your absences please be sure to encourage them to transition 2K yes if they have not already now let's demonstrate how easy it is to enter an absence you need to go to www.kellyeducationalstaffing.com and from there click on the Frontline login like to access the absence management or from the screen at your log information each teacher or School employee will have their own login ID and typically login after entering your login information to your homepage any specific announcements or notifications interface design automation including the name of the person who's logged in vacations that may exist for helper questions and always takes you back to the main screen absences tab allows you to create a new app since the account is where your personal information is kept in your email address Salon beside the Pacific profyle Boutique changing your fan and upload any common attachments including math your school? Structions Etc depending upon how your District to set up you may have additional option as well such as a list of preferred substitutes or absent sounds reasons and this example screen we're showing a directory tab please note that the directory tab is customer specific and only see this tab if your school administrator is using an absence notice how clicking the home button always takes you back to the main screen in the middle of the screen is a 3 month calendar if you have your schedule you can use the two Arrow buttons on the right or left side to navigate forward or back current time notice further have a calendar color code specific days of the week to show absences close days in service days Etc directly below the Fremont counterview is the absence of detail area here again in tabular form you can see options to train an absence few your scheduled absences you your past absences if you any denied absences in school or district is utilizing some sort of absence are there are a couple of different ways and an abscess in the front line system will demonstrate the simplest way for you here will create our absence right from the homepage the default page that appears when you log in everything you need to enter his can we located in a single-screen the key elements include and ring a date for the absence indicating whether a substitute is required selecting absence reason and confirming the start and end time you also have options to Clune any message note to the ministrator or for the substitute watch as we go through the entire process here one of the features you'll see in most cases a substitute will be required for your apps however if you ever need to record an absence that does not require substitute from right to left the rest of the absence and reprocessed Remains the Same Begin by selecting a day or days so you was absent from the call calendar at the left side of the screen notes the arrows in the corner that allow you to move forward or back once by month you can select a single day or multiple days individually. In this example or just want to choose one day jury duty next Slicker absence reason these will vary based upon your school for more you see hear the actual list of absence reasons for your school or district will be custom created and I'm committed for you as a reminder please your absences as far in advance as possible to ensure they get filled by one of our qualified substitute which selected jury duty is our absence reason now we need to confirm the time for the absence typically these standard start and end times and they appear by default you have the option to customize these times if they differ from the pre-populated times please no vacay yes trains are substitutes to arrive with insufficient time in order to prepare for their assignment unless you are typically advised to do so please do not customize the start and end times for the absence at the bottom of the absence creation window you'll see options for notes to administrator and knows to substitute in most cases knows are not required but you are reminded that school or District have specific requirements as far as certain types of notes or details other districts required tenement School Employees or those who schedule involves multiple locations in the same day to record their specific schedule in the note to substitute area the bottom line is please be sure to follow any school or District specific requirements text to notes any notes you type in for the administrator are viewable only by the administrator or by you for example will include a helpful note to the administrator regarding his absence note to the substitute include things such as specific a tennis procedures or set a recurring that day at the substitute might need to be aware of before we commit this absence in the system let's talk about the options with attachment on the right hand side of the screen attachment section if you've go to any standard shared attachments as part of your profile you'll see them listed here there's also an option that allows you to attach additional files or supporting documents to the absence these might include a lesson plan a seating chart or other document the assignment Excel PowerPoint and PDFs are all suitable attachment for Matt's notice here that you also have the option to remove or add a description to an attachment for this example we've entered an absence for jury please confirm the start and end times of the assignment some sample notes for our administrator for a substitute as well as an attachment notice the two options for doing so create absence and assign sub and create absence let's start with the crate absence option recording an absence in this way and there's the absence into the system and makes it available to Kelly's entire pool of qualified substitute as you might guess the term create absence and assign sub means you're actually recording it and filling it with a substitute at the same time the key difference to be aware of between the two absence country method is that a future 2 YouTube my secret absence and assign sub option you must directly communicate and confirm what the substitute that you are signing to think of it as pre-arranged options option is the most common way to internet options choose that option here for example when an abscess is saved a unique confirmation numbers automatically generated for it pickle that you remember or write down this number or just point South reference you can view and look up the confirmation number of any absence past or future by viewing the details if you ever need to refer to a specific absence with the scheduling team your administrator for school officials the confirmation number is the best way to do so now that this absence has been entered notice how it appears on the 3-month calendar view so what happens if you change your mind or if you need to cancel or modify this absence if you said you'll need to contact this wrestling team to make any changes to absences give yourself a bonus points in a big high-five earlier to a scheduled absence you'll find that most of your absence and scheduling needs can be handled by logging into the front line scheduling tool online however there are certain instances where you made contact a Kelly representative over the phone before we wrap things up completely here are some info phone numbers and contact information for those school districts that are supported by r k s Service Center also worth mentioning are the basic Frontline user guides and quick reference tools that are available for your use your implementation team can provide you can also download them directly from the Kelly Educational Staffing. Com website these are great resources for teachers and other users of the system we covered a lot of important information today in the short video you learned yes in Frontline became aware of some key policies and requirements and you learn how easy it is to enter an absence PS very much look forward to taking the next step with our newest partner District thank you for taking some time to view this training material is dismissed

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